Jennifer Hiselman

Jennifer Hiselman manages ICJIA’s InfoNet System, a web-based data collection and reporting system used by over 100 victim service providers statewide. Jennifer joined ICJIA in 1996 as a researcher focusing on victimization, victim services, and interpersonal violence. She worked closely with ICJIA’s Federal & State Grants Unit to inform victim services planning, lead an evaluation of Illinois’ Sexual Assault Nurse Examiner (SANE) programs, and managed the state’s first crime victimization survey. As InfoNet Manager, Jennifer oversees InfoNet’s operation, provides training and assistance to users, hosts user forums to identify new data collection needs, and works with various stakeholders using InfoNet’s data for strategic planning. Most recently, Jennifer led efforts to rebuild InfoNet on a new technology platform for increased performance, utility, and sustainability. InfoNet 2.0 was deployed in April 2018. Outside of ICJIA, Jennifer volunteers for a domestic violence service provider in her community.

Jennifer Hiselman is the Authority Infonet Manager.

Academic Background

  • Bachelor of Arts, Criminal Justice, University of Illinois Chicago
  • Master of Science, Criminal Justice, University of Illinois Chicago

Areas of Interest

Victim services, domestic violence, and sexual assault


What’s Next for InfoNet? How a Statewide Case Management System is Shaping Responses to Illinois Victims
August 27, 2018 | Article | Victimization
InfoNet is a web-based, centralized statewide case management system for domestic and sexual violence centers maintained by the Illinois Criminal Justice Information Authority (ICJIA). This article demonstrates InfoNet’s strengths and utility and how its data contribute knowledge about victimization and victim services. Also highlighted are the system’s future directions for growth, new functionalities, and broader applications to address victimization in Illinois.
By Jaclyn Houston-Kolnik And Jennifer Hiselman
Transitional housing for victims of intimate partner violence
May 3, 2016 | Article | Victims
Many victims of intimate partner violence find themselves at increased risk for homelessness as they make efforts to escape violence. The lack of stable, safe, and affordable housing is associated with negative outcomes for these victims. This article describes the relationship between housing instability and victim health and well-being, issues to consider when addressing housing stability for this population, and recommendations for policy and practice.
By Caitlin DeLong, Megan Alderden, Jennifer Hiselman, And Tracy Hahn
An examination of Illinois sexual violence victims
March 7, 2016 | Article | Victims
InfoNet is a web-based data collection and reporting system used by rape crisis centers across Illinois. Developed by the Illinois Criminal Justice Information Authority in collaboration with the Illinois Coalition Against Sexual Assault (ICASA) and other agencies, InfoNet is used by ICASA’s network of 33 rape crisis centers. The system tracks victim characteristics and services provided using unique identifiers and offers data to inform local and statewide policy and planning.
By Jennifer Hiselman